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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.35 No.2 pp.71-79
DOI :

보증분석을 위한 품질보증 기간 중 제품 교체율 추정 사례 연구

안해일
서경대학교 산업공학과

Estimation of a Product Replacement Ratio During the Warranty Period for a Warranty Analysis

Hae-Il Ahn
Seokyeong University
교신저자 hiahn@skuniv.ac.kr
논문접수일:2012년 03월 11일 논문수정일:2012년 05월 10일 게재확정일:2012년 05월 10일

Abstract

In this paper, an evaluation of a product replacement ratio of irreparable items to the normally working ones is performed with a view to a warranty analysis. It is demonstrated that the replacement ratio during the warranty period can be estimated from the field data collected during the period of operation, and one can provide the management with a useful information regarding the appropriateness for the warranty period, which is vital to the product marketing strategy. Although warranty data usually take the form of multiply right censored interval data, the conventional reliability analysis method seems to be good enough as in this case. More sophisticated method such as warranty cost analysis and 2-dimensional warranty analysis is yet desired.

Reference