Journal Search Engine

Volume/Issue :

Year(s) : to

Search :

Title :

Author :

Keyword :

Abstract :

Figure :

Table :

Reference :

ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)

Journal of Society of Korea Industrial and Systems Engineering Vol.35 No.2 pp.138-146

정보의 품질 수준과 고객 수요가 공급 사슬의 수행도에 미치는 영향

박경종^†

광주대학교 경영학과

Effect of Information Quality Level and Customer Demand on Performance Measures in a Supply Chain

Kyoung-Jong Park^†

Department of Business Administration, Gwangju University

^† 교신저자 kjpark@gwangju.ac.kr

논문접수일：2012년 05월 04일 게재확정일：2012년 06월 06일

Abstract

This paper studies the effect of information quality level and customer demand on performance measures in a supply chain. The information quality level compares 2 types, the information levels of a customer demand and a lead time. The customer demand process follows a general auto-correlated AR(1) process without seasonality. In the AR(1) process, indicates the degree of demand fluctuation and means the trend of customer demand. ANOVA tests using a 5% significance level are performed in SPSS to examine significant performance changes among various cases.

Key Words : Customer Demand, Information Quality Level, AR(1), ANOVA