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ISSN : 2005-0461(Print)
ISSN : 2287-7975(Online)
Journal of Society of Korea Industrial and Systems Engineering Vol.35 No.1 pp.161-168
DOI :

중소 요식업체의 소셜커머스 활용 전략에 관한 연구

고성석, 김민규, 유영진, 김석술
건국대학교 산업공학과

A Study on the Utilization Strategy of Social Commerce in Small Restaurants

Sung-Seok Ko, Kim Min-Gyu, Yoo Young-Jin, Kim Seok-Sul
Industrial Engineering, Konkuk University
교신저자 ssko@konkuk.ac.kr
논문접수일:2011년 11월 22일 논문수정일:2012년 02월 13일 게재확정일:2012년 03월 09일

Abstract

Recently, Social Commerce that provides customer with cheap deals is under the spotlight. The purpose of this study is to propose how to use social commerce on small restaurant business, which encompass almost a half of entire deals. We analyzed each element from the last transaction data of three social commerce company and survey obtained from the restaurant business. As a result, we can find that the purpose of promoting, the location of restaurant, whether is franchise or not, price and menu composition have an effect on sales of coupon. Based on these results, we proposed two step approaches to use the social commerce company. The first step is to decide whether social commerce is used or not and the second step is to define the detail content of deal including the social commerce company. We convinced that our proposed strategy is very helpful to the small restaurant which considers utilization of social commerce company.

Reference